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This is a virtual mental health group . Providing progressive help for service users & carers . Within tameside & local areas . Signposting service help & communication help links .

Tameside Carers Support

Do you look after a friend. relative or neighbour ?

Tameside Carers Centre is a drop in & information centre for Carers . This article explains how the carers Team can support you .

Who can Tameside Carers Centre help ?

We help informal Carers looking after someone in Tameside .

A Carer is someone who looks after a friend, relative or neighbour who cannot manage at home without help because of their age. physical disability or illness . The care they provide is unpaid .

You may not realise that you are a Carer . Here are some examples .

Your parent suffers from dementia . Your husband or wife is disabled or sick . Your child has health needs . You support your partner who has mental illness . Your neighbour is frail & cannot manage without your help .

How can Tameside Carers Centre help you ?

All our services are Free & Confidential .

Information & Advice . The Carers Team can offer you information or point you in the right direction about almost anything to do with your caring situation such as your rights & available services . We can also send you a Free Copy of Tameside's Guide for Carers Looking After Someone . Which contains information on what help is available locally & nationally for Carers .

Support . The Carers Team can offer you a friendly listening ear . Carers often find it helpful to talk through their worries & concerns with someone who has the time to listen .

Advocacy . Some Carers find it difficult to talk to professionals about their needs . We can support you in these situations & if necessary speak on your behalf .

How do we keep you up to date ?

The Carers Team produces a quarterly  newsletter called " Signpost " which covers issues relevant to Carers . To receive your copy you need to join our Carers Register .

What is the Carers Register ?

Any Carers who wish to receive regular information, including " Signpost " , may register their details with us . This list is called the Carers Register . All information is kept confidential . We may collect statistics from the Register to help us improve services for Carers .

What else can Tameside Carers Centre do for you ?

Trips & Activities . The Carers Team organises days out & activiites for Carers to enable them to take a break . We can make alternative care arrangements for the person you care for to enable you to attend these events . However, we do run activities where you can bring the person you care for. a friend or relative .

Help with holidays . The Carers Team can direct you to organisations taht specialise in holidays for Carers . We can also help you to apply for a contribution towards a holiday .

Carers Card Scheme . The Carers Card provides peace of mind to Carers . The Card is carried by the Carer & details how to contact Tameside Emergency Control Room in an Emergency . Adult Services can then ensure the needs of the person you care for are met in your absence .

Short Break Scheme . We have small grants which Carers can apply for . We encourage you to think in imaginitive ways how you could spend this money to help in your caring role .

Cleaning Voucher . Carers can make a one - off application for a voucher entitling them to a few hours cleaning from an approved local agency .

For further information about any of the above services . Please contact the Carers Team . 0161 342 3344

How can you meet other Carers ?

Support Groups . we run several support groups throughout Tameside . These are informal groups where you can meet & share information with other Carers .

Carers Forum . These are meetings, several times a year, where we invite guest speakers to talk on topics of interest to Carers .

How do you contact Tameside Carers Centre ?

We have a daily drop in at Tameside Carers Centre where you can speak to one of the Carer Team face to face . Drop in hours . 10AM to 3PM . Monday to Friday . ( Other times by appointment )

Or you can

Telephone 0161 342 3344

MiniCom 0161 342 3721

Facsimile 0161 342 3720

Electronic Mail carerscentre@tameside.gov.uk

WebSite www.tameside.gov.uk/carers

Tameside Carers Centre

50 Warrington Street

ASHTON UNDER LYNE

Lancashire

OL6 6DL

Home visits can be arranged .

How do Carers have their say ?

We feel that it is important for Carers to have their say in the way services are planned & delivered . We consult with Carers via the Carers Register, Carer Forums, Support Groups & special events .

Useful Contacts

Tameside Council . Out Of Hours Emergency Service . 0161 342 2222

Derbyshire Carers Association . 01457 858 383 . ( 9AM to 5PM .  Monday to Thursday . Answerphone available )

Tameside Young Carers Worker . 0161 368 3192 . ( 9AM to 4PM . Monday to Friday )

Carers UK Line . FreePhone . 0808 808 7777 ( 10AM to 12 Noon . & 2PM to 4PM . Wednesday & Thursday )

Complaints, suggestions & compliments . Feedback provides us with valuable information to improve our service to you . If you would like to make a complaint, suggestion or compliment please contact your social worker or the manager of that service . If you have made a complaint & are unhappy with the response, you can contact the Complaints Manager of Tameside Adult Services at Rydal House at the address below or . Electronic Mail socservcomplaints@tameside.gov.uk

Information in other formats & languages . If you would like this information in another language, Large Print, Braille, AudioTape, CD or in a format accessible to people with a learning disability contact the Public Information Team at Rydal House at the address below or . Electronic Mail  public.information@tameside.gov.uk

Safeguarding adults . If you are being abused or suspect that somebody you know is being abused in any way, please do not ignore it . You do not have to give your name & any information you give will be treated confidentially . Contact the Safeguarding Adults Team based at Rydal House at the address below or . Electronic Mail protectadult@tameside.gov.uk

Tameside Adult Services . Rydal House . Rydal Avenue . HYDE . Cheshire . SK14 4QB . Telephone 0161 366 4333 . Facsimile 0161 366 4334 . MiniCom 0161 366 4335

Tameside Carers Centre is a drop in & information centre for Carers . This article explains how the Carers Team can support you . If you would like this information in . Bengali, Gujarati or Urdu please phone 0161 366 4333